Refund Policy

Since we sell feed for animals, we do not accept returns. We simply wouldn't feel right giving feed that was in another person's possession to someone else. 

If you receive an item that is damaged or spoiled and your animals cannot consume it, please send us an email. We rely on your feedback so we can correct mistakes and improve what we do. Pictures are appreciated. Please let us know if any of your items are not ok within 1 week of receiving them or ASAP.

We always do right by our customers. We will issue you a credit, refund, or replacement for any damaged or spoiled items. Credit will be given for the product price and any associated delivery costs. We aim to provide the best customer service possible.

We will reply to any emails regarding issues with orders within 1 business day.